Partnership-based consultingQuality-controlled · Vera checked™65+ years combined experience300+ satisfied clientsFree consultation with senior expertsPartnership-based consultingQuality-controlled · Vera checked™65+ years combined experience300+ satisfied clientsFree consultation with senior experts
Home/Business Strategy & Systems
Increase profit · Service 03

Optimise the machine underneath the growth.

Growth exposes whatever is weak. We rebuild the operating model, the pricing, the process and the reporting so the business can carry the revenue you are chasing.

OutcomeSustainable growth
Best forBusinesses scaling past capacity
EngagementProject or ongoing
Proven resultGM recruited + systems built
The problem

The business grew. The operating model did not.

Most businesses are still run on the systems and habits that got them to their first few million. Pricing was set years ago and never revisited. Process lives in the heads of three long-serving people. Reporting is a monthly scramble in a spreadsheet nobody fully trusts.

It works, until volume doubles. Then margin quietly erodes, the founder becomes the bottleneck on every decision, and hiring more people makes it worse rather than better.

We rebuild the operating model so the business scales on structure rather than on effort. Pricing revisited against real margin. Process documented and owned. Reporting that tells you what is happening while you can still do something about it.

What we optimise

Six levers on shareholder value.

01

Pricing & margin

What you charge, why, and what it actually costs to deliver. Usually the fastest lever on profit.

02

Process & documentation

The work, written down and owned, so quality does not depend on who happens to be rostered.

03

Org design & roles

Who decides what. Removing the founder from decisions that should never reach them.

04

Reporting & dashboards

The handful of numbers that actually predict performance, delivered weekly and traceable to source.

05

Systems infrastructure

The platforms underneath it all, chosen and configured to fit the process rather than the reverse.

06

Capacity & capability planning

What you need to add, in what order, to carry the growth you are forecasting.

How the engagement runs

Diagnose. Rebuild. Embed.

01

Free consultation

A senior practitioner reviews the shape of the business and where it is straining.

02

Operating diagnostic

Margin by line, process mapping, decision mapping, systems audit. Where value leaks and why.

03

Prioritise by value

We rank the fixes by impact on shareholder value, not by ease. Then we agree the sequence with you.

04

Rebuild with your team

Pricing, process, reporting and systems, built alongside the people who will run them.

05

Embed and measure

We stay until the new model holds under load, then hand it over with the reporting to prove it.

Proven results

What this has delivered for real clients.

Recruited General Manager & systems infrastructure
Dollars & Sense
Retail
Dollars & Sense
260% increase in revenue in 12 months
Zinga Finance
Finance
Zinga Finance
$100k to $9.5m in 3 years, 4th year hit $27M
The Entourage
Education
The Entourage
Quality control

A senior practitioner reviews every deliverable. Before you ever see it.

Strategy & Systems Lead
Senior practitioner
Signs every model

Anyone can produce a deck, a model, or an AI-generated report. The question your board, your lender and your customers will ask is: who checked it? At IBG the answer is always a named senior practitioner with Big-4 experience, someone who has built these documents professionally and knows what gets through a room and what gets stopped.

Large consultancies
Senior name on the proposal, juniors on the work.
Freelance consultants
Capable, but no independent second pair of eyes.
AI tools alone
Fast and confident, including when they are wrong.
IBG · partnership + quality control
Senior practitioners doing the work, and an independent reviewer signing it before release.
Questions

Strategy & Systems, answered.

Is this a strategy document?+
No. A document is the smallest part of it. The work is rebuilding pricing, process, reporting and systems inside the business, with your team, until it holds.
How long does an engagement run?+
A focused diagnostic and rebuild is typically a quarter. Where the operating model needs deep work, engagements run as ongoing partnerships.
Will you recommend new software?+
Only where the current platform genuinely cannot carry the process. We are not resellers and we take no commission from vendors.
Do you help recruit into the structure?+
Yes. Where the model needs a role that does not exist yet, our talent assessment practice handles the recruitment.
What is the fastest win, usually?+
Pricing. Most businesses are underpriced relative to the value they deliver, and correcting it flows straight to the bottom line.
How does this affect shareholder value?+
Directly. Margin, predictability and reduced founder dependency are the three things an acquirer or investor pays a premium for.
Related services

Often engaged alongside this.

Ready to give us a try?

Build a business that carries its own growth.

Let us explore how we can help grow your business, upskill your team, boost sales, and hire top talent. No obligations, just a step toward unlocking your potential.

What you will get in the first meeting
  • A senior practitioner, not a salesperson
  • A plain read on where your value is leaking
  • Which services actually apply to you
  • An indicative scope and outcome, before any commitment
No obligations · NDA on request · Australia-wide